Yes, for sure.

Yes there is a 7 day replacement warrently in case of manufacture fault and also official product warranty may be applicable. Find it out in the individual product page. Read our return and refund policy. 

At the moment we only accept Bkash.

You will get your order invoice attached to your mail that was used to create account on the website. You can also view your order invoice from your accounts -> orders.

You will receive an email from us after you have placed the order. You’ll get confirmation in your email when you purchase and we’ll let you know when your order is on the move. You will be able to track your order through your account -> orders or track order page. 

You can only cancel or change the order if the order is not handed over to the courier. In that case contact us at contact@erabanbd.com as soon as possible. Otherwise standard return policy will be applicable,

No, currently we only ship within Bangladesh

Yes, free shipping is available on all orders over 2500 TAKA! The offer is limited although.

It usually takes 1-3 days inside Dhaka and 2-5 days for outside Dhaka delivery. (Business days only)

Once we receive your return, please allow us 3-5 business days for your refund to process. Refund amount will be automatically debited to the same form of payment originally used for purchase.

To track the status of your refund, kindly refer to your confirmation email that you have received from us.

You can read our return and refund policy .